Privacy Policy

We are Sankoya Technologies (referred to as “we”, “us” and “Sankoya”) and we are committed to protecting and respecting your privacy when you are visiting any website maintained by us.

This policy explains what types of personal and non-personal information we collect when you use the Website and provide us with any information in the context of taking part in any Sankoya online platform. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully regarding our use of your personal data and how we will treat it. By disclosing your personal information to us by using the Website/application or speaking to us over the telephone you consent to the collection, storage and processing of your personal information as stated in this policy.

INFORMATION WE MAY COLLECT FROM YOU

We may collect, store and use the following kinds of personal information:

  • When you use the Website and/or become a customer of Sankoya, you will be asked to provide information which will give you the option to provide some or all of your name, address, email address, telephone number, and certain other personal information about you when you contact us by email or through any contact form provided on the Website.

  • We may collect, store and use information about your computer, mobile device or other item of hardware through which you access the Website and your visits to and use of the Website (including without limitation your IP address, geographical location, browser/platform type and version, Internet Service Provider, operating system, referral source/exit pages, length of visit, page views, website navigation and search terms that you use);

  • If you access the Website through a social networking profile, we may collect, store and use the details of that social networking profile and any information contained therein in order to populate any forms you might wish to complete on the Website; and

  • We may also ask you to complete surveys and give feedback that we use for research purposes, although you do not have to respond to them.


RETENTION OF YOUR PERSONAL DATA

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Use of your information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. You may opt out of receiving future emails by visiting our unsubscribe page.

Protection of your information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

IP ADDRESSES AND COOKIES

Our service uses cookies. Cookies are text files stored, either on a temporary or persistent basis on the hard drive of your computer. Cookies are used for authenticating, session tracking and maintaining specific information about the use and users of the Website. Cookie files may also be placed on your computer by our trusted third-party advertising companies for the purposes as set out in this paragraph.

The data collected by cookies is anonymous. You can delete all cookies that are already on your computer’s hard drive by searching for files with “cookie” in it and deleting them. In addition, if you want to stop cookies from being stored on your computer, you can edit your browser settings so that cookies are blocked. Unfortunately, if you block cookies you may not be able to use the full functionality of the Website.

In order to improve our Website and the services we offer you, we use (temporary and persistent) cookies, authorized third parties cookies and/or other technologies to collect non-personally identifiable data. This non-personally identifiable data helps us to track browsing behaviour, to create specific or tailor-made offers or advertisements, and to monitor and record the visits and use of the Website.

In order to understand how people use our website and for marketing analysis and quality improvement purposes, we (and/or third party service providers) may collect, record, process and use on an anonymous basis certain information (including the total number of transactions, viewed web pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of mouse clicks on a given page, mouse movements, scrolling activity and the search words you use while being on and using the Website.

If you register with us or if you continue to use the Website, you agree to our use of cookies.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at enquiries@sankoya.com.

The Website (s) may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Disclosure to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California online privacy protection act compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s online privacy protection act compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our web site privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on November 30, 2021.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.

200 College Street

Toronto ON M5S 3E5
enquiries@sankoya.com